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Returns & Exchanges

Download Return Form

Start A Return

We accept intimate items for store credit, and resort wear for store credit or refund - items must be in new condition with tags and liners in tact. Simply initiate a return through our portal. Return shipping is at customer expense. You have 21 days from arrival date to exchange for store credit. Sale items include items purchased with a discount of 15% or more and are not eligible for return. For sanitary reasons please try on swimwear over your underwear, we do not accept exchanges that are worn or are soiled/stained.

Super easy- initiate a return through our return portal on our website by clicking ‘start a return’ then follow the prompts.

You’ll receive your store credit via email within 6-10 business days.

Items within 21 days of their arrival date that are full priced items in new condition can be returned for an exchange to store credit. Item must be undamaged, unworn, unwashed with tags attached and in original packaging.

All items sold with a discount of above 15% are final sale and cannot be returned for an exchange to store credit. Items that have been worn or are soiled/stained are non-exchangeable.

If you have any questions about sizing, fit or fabric please contact our Customer Care team.

We are confident you’ll love your pieces however if there are any issues with quality or a fault we will resolve this quickly. Please contact our Customer Care team. Items suspected of being faulty must be returned via our normal returns process, for inspection by our quality control team.

Any items received that are not in original condition, in packaging with panty liner in tact and tags attached or have stains/soiling will be immediately shipped back to you from our returns warehouse. We are unable to issue store credits on these items for sanitary reasons. Shipping costs will be covered by deducting from store credit.

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