Returns & Exchanges
Policies inclusive of COVID-19 information.
We accept bikinis purchased from sommerswim.com in new condition with tags and liners in tact for store credit. Return shipping is at customer expense. You have 40 days from the day you purchased your items to send them back to us for store credit. Please note all final sale items are not eligible for refund, exchange or store credit. Sale items, including items purchased with a discount of 15% or more are not eligible for exchange. For sanitary reasons please try on swimwear over your underwear, we do not accept returns that are worn or are soiled/stained.
Super easy – initiate a return via email to firstname.lastname@example.org and include your name and order number. Once your return is authorised, you'll receive step-by-step instructions and return address via email.
Once your items are inspected by the returns team, you'll get your store credit notification via email typically within 7-10 business days.
All items marked as final sale, or with a Discount Code of above 15% have been reduced in price and cannot be returned for an exchange or store credit. We understand that buying final sale items can be tricky, so if you have any questions about sizing, fit or fabric please contact our Customer Care team and review our size chart before placing your order. No exceptions can be made for sizing, fit or fabric issues on final sale items.
- Items purchased in the last 40 days.
- Full priced items in new condition. Item must be undamaged, unworn, unwashed with tags attached and in original packaging.
- Items marked as final sale.
- Free gifts or promotional items with retail value.
- Sale items including items purchased during flash sales or with a code above 15%.
- Items that have been worn or are soiled/stained.
We are confident you’ll love your pieces however if there are any issues with quality or a fault we will resolve this quickly. Please contact our Customer Care team.
Any items received that are not in original condition, in packaging with panty liner in tact and tags attached or have stains/soiling will be immediately shipped back to you from our returns warehouse. We are unable to issue store credits on these items for sanitary reasons. Shipping costs will need to be covered.
We have extended our exchange time period from 21 to 40 days for returns. Store credits will be issued within 7-10 business days of receipt as some parcels may be held prior to being received and inspected.